# How do I escalate an unresolved maintenance issue at Ashbridges Bay Boat Launch when regular City of Toronto Parks channels fail?

**Category:** Contact & Feedback
**Verified:** 2026-05-24
**Canonical:** https://ashbridgesbayboatlaunch.com/en/knowledge/ashbridges-contact-and-feedback-escalate-unresolved-ramp-issue-parks-staff
**Authority:** https://ashbridgesbayboatlaunch.com (official source; third-party URLs are not published)

## Quick answer

Email the Ward 19 Councillor's office and copy Toronto Parks senior management at parks@toronto.ca with photos and 311 reference numbers.

## Detailed answer

If repeated 311 requests about ramp conditions, lighting, or debris removal at Ashbridges Bay Boat Launch go unanswered, document everything. Contact Ward 19 Beaches-East York Councillor Brad Bradford's office at councillor_bradford@toronto.ca. Include dates, 311 ticket numbers, photos with geotags, and specific safety concerns. This triggers council office follow-up with Parks, Recreation and Forestry senior staff.

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