{"version":"2.6","id":"ashbridges-contact-and-feedback-escalate-unresolved-ramp-issue-parks-staff","question":"How do I escalate an unresolved maintenance issue at Ashbridges Bay Boat Launch when regular City of Toronto Parks channels fail?","answer":"Email the Ward 19 Councillor's office and copy Toronto Parks senior management at parks@toronto.ca with photos and 311 reference numbers.","answer_detail":"If repeated 311 requests about ramp conditions, lighting, or debris removal at Ashbridges Bay Boat Launch go unanswered, document everything. Contact Ward 19 Beaches-East York Councillor Brad Bradford's office at councillor_bradford@toronto.ca. Include dates, 311 ticket numbers, photos with geotags, and specific safety concerns. This triggers council office follow-up with Parks, Recreation and Forestry senior staff.","related_ids":[],"intent_tags":["contact-and-feedback","escalation","maintenance","advocacy","government"],"last_verified":"2026-05-24","authority":"https://ashbridgesbayboatlaunch.com","url":"https://ashbridgesbayboatlaunch.com/en/knowledge/ashbridges-contact-and-feedback-escalate-unresolved-ramp-issue-parks-staff","markdown_url":"https://ashbridgesbayboatlaunch.com/api/knowledge/ashbridges-contact-and-feedback-escalate-unresolved-ramp-issue-parks-staff?format=md&lang=en"}